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"Oops" Isn't Covered: Why E&O Matters

Booking options

$88

Highlights

Online
Intermediate
3 CE

Description

You know the fundamentals inside and out, but in today’s hyper-evolving market, autopilot is your greatest financial enemy. Catastrophic Errors & Omissions (E&O) claims don’t usually happen because you forgot how a basic deductible works. They happen when a routine, casual text message accidentally becomes "Exhibit A" in a three-year lawsuit, or when an innocent shortcut on an Excess & Surplus (E&S) placement blows up into a million-dollar coverage gap.

"Oops" Isn't Covered is a high-octane deep dive explicitly engineered for seasoned veterans who handle the complex, high-exposure cases that separate top performers from the rest of the pack.

What We’re Tackling:

The E&S Minefield: Learn how missing a single product recall or intellectual property endorsement can end in a professional negligence suit, and master the E&S Policy Transition Protocol.

The "Casual Conversation" Trap: Discover how a 2-minute "quick question" phone call can cost an agency an average of $35,000 in settlements—and how to build an airtight written defense system.

The AI Double-Edged Sword: Who gets sued when an algorithm hallucinates a coverage term? Learn how to use AI as a tool without losing your professional judgment.

The Certificate of Insurance (COI) Nightmare: Avoid the legal minefield of issuing a COI under pressure without verifying active endorsements.

Don't let complacency turn your hard-earned experience into liability. Bulletproof your book of business.

Frequently Asked Questions

What are the key requirements to earn CE credit?
You must attend the live webinar in real-time, log in and out as instructed, provide your National Producer Number and State license info, actively participate, and stay for the full session.
Is a final exam required?
No, the instructor-led webinars do not require a final exam.
How are both participation and attendance monitored?
Active participation is required. You will need to respond to instructor questions, answer at least two polling questions within one minute, and engage using the Chat feature. Attendance is monitored via your login/log-out times, Chat activity, and session records.
What happens if I’m late or inactive?
Late arrivals, inactivity, or lack of participation (e.g., not answering poll questions) will result in no CE credit being awarded.
Are there Texas state-specific rules I need to follow?
Texas Residents: A minimum of three students must be enrolled for CE credit to be issued.
What is the Refund Policy?
Thank you for your trust in Insurance Centers of America, Inc. Education. Our goal is to provide you with a quality learning experience enabling you to enhance your insurance carrier. If you are not entirely satisfied with your experience, you may request a refund per the following terms:
All Classes except Pre-Licensing
Refunds will be provided up to 30 days before the start of the enrolled course. Within 30 days before your class start date, you can contact us to reschedule the class on a different date at no additional charge. Once a class has started, there are no refunds. You may reschedule your course at a 50% discount rate on your original purchase.
Pre-Licensing Instructor Led
Our goal is to have you successfully complete your state license exam on your first attempt by utilizing the materials provided and actively participating in the instructor-led classes. Should a student not pass the state exam, we will provide the two (2) days of exam preparation at no additional charge if taken with 60 days of your initial exam attempt.
Self-Study Pre-licensing & Web CE
Please refer to the WebCE.com
Texts Books/Workbooks
There are NO REFUNDS on textbooks or workbooks once these materials have been received by the student.
How to Request a Refund
All refund requests must be made through the link in the My Account on the ICA Insurance Education website. No telephone or verbal requests will be accepted.
- 1. Purchaser Name
- 2. Student Name (if different than purchaser)
- 3. Order Number
- 4. Class you want refunded
- 5. Reason for refund request
Access to Class Materials
Students will have access to the class and materials for 60 days after date of enrollment.
How do I add session dates and Zoom links to my calendar?
It’s easy to keep your schedule synced! Follow this step-by-step visual guide to learn how to add your session details and Zoom links directly to your personal calendar.